Describe the exact problem, SynthPilot version, host or DAW version, and the shortest repeatable steps.
SynthPilot / Support
Send a clear support note.
Email [email protected] with the issue, request, or feedback and enough context to handle it cleanly.
What to include
A short, specific note is enough.
Include the email you used, which product you were trying to open, and what happened after sign-in, invite, or checkout.
Do not send card details. Include purchase email, product, approximate time, and Stripe receipt or session id if you have it.
Say what you were trying to do, what felt slow or missing, and whether a screenshot or short video would help explain it.
Contact
Send it to [email protected].
Support notes are read directly, so clarity beats volume. Use plain categories like bug, payment issue, account/access issue, feature request, community feedback, or other.